Each pack answers a distinct phase question in the care cycle. The measures below are assigned so that each metric belongs to exactly one pack.
Pack 1 — Attentiveness: did we look at the right things?
| Metric | What it answers |
|---|
| Coverage | What share of affected people provided input? |
| Absence rate | Which demographic segments have no voice in the bridging map? |
| Voice equity | How much facilitated time do least-heard groups get vs. most-heard? |
| Bridging map | Which stakeholder clusters are represented, and which cleavages are reinforcing vs. cross-cutting? |
Pack 2 — Responsibility: did we make and keep the right promises?
| Metric | What it answers |
|---|
| Promise coverage | What share of identified needs have a named owner and SLA? |
| SLA adherence | What share of cases are resolved within their severity-class window? |
| Adopt-or-explain rate | What share of Assembly outcomes have documented adoption or published deviation with remedy? |
Pack 3 — Competence: did we execute correctly?
| Metric | What it answers |
|---|
| Decision accuracy | What is the error rate by severity class? |
| Guardrail integrity | What share of red-line tests pass? |
| Trace completeness | What share of decisions have a full trace (rule, source, uncertainty, receipt)? |
| Canary health | What share of canary releases complete without triggering rollback? |
Pack 4 — Responsiveness: did the care land well?
| Metric | What it answers |
|---|
| Resolution rate | What share of S0/S1 cases are successfully resolved within the promised window? |
| Appeal closure time | How does actual vs. target closure time compare, by severity class? |
| Harm recurrence | At what rate do resolved incidents re-appear within 90 days? |
| Trust-under-loss | What is the trust score after a bad outcome — did repair work? |
Pack 5 — Solidarity: is the ecosystem structurally fair?
| Metric | What it answers |
|---|
| Bridge index | What are the cross-group participation and endorsement rates in shared decisions, published quarterly? |
| Portability rate | What share of users successfully export data when leaving? |
| Agent ID coverage | What share of agents have verifiable meronymous attestations? |
Pack 6 — Symbiosis: is the system bounded and sustainable?
| Metric | What it answers |
|---|
| Scope compliance | What share of agent actions fall within declared purpose bounds? |
| Succession readiness | When was the last successful exit drill? |
| Sunset compliance | What share of agents have current attestation and active sunset timer? |
| Ecology diversity | How many independent agents serve equivalent needs in the same domain? |
Trust decomposition
Trust is present across all six phases, but each pack measures a distinct dimension:
| Pack | Trust dimension |
|---|
| 1 — Attentiveness | Trust in being heard (voice equity) |
| 2 — Responsibility | Trust in promises (SLA adherence, adopt-or-explain) |
| 3 — Competence | Trust in execution (trace completeness, guardrail integrity) |
| 4 — Responsiveness | Trust after harm (trust-under-loss) |
| 5 — Solidarity | Trust across groups (bridge index) |
| 6 — Symbiosis | Trust over time (succession readiness, scope compliance) |
Cross-group endorsement appears in two distinct roles: as an RLCF training signal in Pack 4 (a training objective — how you shape the model) and as the basis of the bridge index in Pack 5 (an ecosystem audit — what you report). These are separate uses.
S0–S3 is a severity classifier defined in Pack 2 (S0 life/safety, S1 livelihood, S2 convenience, S3 UX). It is used as a common scale in Packs 3, 4, and 6 but is not itself a measure.
